OneHQ

We’re focused on solutions that work with businesses and are currently looking for an experienced Level 2 Engineer to join our team.

OneHQ was born out of the idea that businesses have much broader needs than just one service, so we have come together to provide kiwi businesses with the core professional services they need – IT, accounting, and business advisory all under one roof.

Our mission is to help Kiwis win in business by providing the means for them to focus more on creating better business and less on running the business. Internally, we’re a close-knit team that strive to live our values of being agile, transparent and connected.

Day to day you will be responsible for:

  • Maintaining and supporting the Microsoft server operating systems and associated hardware.
  • Incident management and reporting.
  • Troubleshooting escalations from the Service desk team.
  • Monitoring and testing performance of applications, foreseeing potential bottlenecks and identifying possible solutions.
  • Onsite technical support.
  • Maintaining a schedule of support tickets to ensure optimum efficiency.

As the successful candidate, you will be:

  • Able to work well under pressure.
  • Experienced with Office 365, Active Directory and Group Policy.
  • Familiar with Microsoft Desktop operating systems.
  • Competent with remote desktop services, printer support and server maintenance.

This is a fantastic opportunity to grow your IT experience, and continue honing your technical and troubleshooting skills in a supportive environment.

Please no agencies or overseas applicants !!